Privacy Policy
PRIVACY POLICY
MAHALAXMI JEWELLERS
Effective Date: 30 December 2025
Mahalaxmi Jewellers (hereinafter referred to as “Mahalaxmi Jewellers”, “Company”, “we”, “us”, or “our”) is committed to safeguarding the privacy, confidentiality, and security of personal information entrusted to us by our customers, website visitors, and business associates.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through our website https://mahalaxmijewellers.in/, visits to our retail stores, or interactions via telephone, email, or other communication channels.
By accessing or using our Website, visiting our stores, or otherwise providing your personal information, you confirm that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree, please discontinue use of our services.
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023, and other applicable rules and regulations.
1. SCOPE AND APPLICABILITY
This Privacy Policy applies to the following individuals:
• Visitors to our Website
• Existing and prospective customers
• Individuals submitting enquiries, requests, or feedback
• Users interacting with us via phone, email, social media, or other digital platforms
This Policy does not apply to third-party websites, applications, or services linked from our Website. We encourage you to review the privacy policies of such third parties independently.
2. INFORMATION WE COLLECT
2.1 PERSONAL INFORMATION
We may collect personal information voluntarily provided by you, including but not limited to:
• Full name
• Contact number
• Email address
• Residential or delivery address
• Product enquiry details
• Purchase history and transaction information
• Payment-related details (processed securely through authorised third-party payment gateways; we do not store complete card or banking information)
2.2 NON-PERSONAL AND AUTOMATICALLY COLLECTED INFORMATION
When you visit our Website, we may automatically collect certain non-personal information through cookies and similar technologies, such as:
• IP address
• Browser type and version
• Operating system and device details
• Pages viewed, duration of visits, and navigation patterns
• Referring URLs
This information is collected for analytics, security monitoring, and improving Website functionality and user experience.
3. PURPOSES OF PROCESSING PERSONAL INFORMATION
We process personal information strictly for legitimate business purposes, including:
• Responding to enquiries, requests, and customer support communications
• Processing orders, quotations, deliveries, and payments
• Providing information about our jewellery collections
• Enhancing Website performance, usability, and customer experience
• Maintaining internal records for operational, accounting, audit, and regulatory compliance
• Sending promotional communications only with your explicit consent
4. JEWELLERY PRODUCT INFORMATION DISCLAIMER
All product images, descriptions, purity certifications, weights, and indicative prices displayed on the Website are for informational purposes only.
Actual product specifications and final pricing may vary due to:
• Market rate fluctuations
• Making charges, wastage, GST, and customisation costs
• Final verification at the retail outlet
5. COOKIES AND TRACKING TECHNOLOGIES
Our Website may use cookies and similar technologies to:
• Enable essential Website functions
• Analyse traffic and usage patterns
• Improve navigation and user experience
6. DISCLOSURE OF PERSONAL INFORMATION
We do not sell, lease, or trade personal information.
Personal information may be disclosed only to:
• Trusted third-party service providers
• Legal or regulatory authorities
• Protect Company or public rights
7. DATA SECURITY
We employ reasonable administrative, technical, and physical safeguards to protect personal information.
8. DATA RETENTION
Personal information is retained only for as long as necessary or as required by law, after which it is securely deleted or anonymised.
9. THIRD-PARTY LINKS
We are not responsible for the content or privacy practices of third-party websites linked from our Website.
10. CHILDREN’S PRIVACY
Our services are intended for individuals 18 years of age or older. We do not knowingly collect data from minors.
11. YOUR RIGHTS
You may have the right to:
• Access your personal information
• Request correction or deletion
• Withdraw consent
• Opt out of promotions
• Lodge a grievance
12. GRIEVANCE REDRESSAL AND CONTACT DETAILS
Mahalaxmi Jewellers
Phone: +91 72472 41772
Email: Please use Website contact form
Website: https://mahalaxmijewellers.in/
13. UPDATES TO THIS POLICY
We reserve the right to update this Policy at any time. Continued use means acceptance.
14. STORE LOCATIONS
Gudha Gorji – Mansi Market, Bhodki Road, Rajasthan
Jhunjhunu – Opposite Nagar Parishad, Rajasthan
Neemkathana – Khetri Mod Circle, Rajasthan
Chanana – Charawas Road, Rajasthan
Chirawa – Adarsh Colony, Rajasthan – 333026
Contact: +91 72472 41772
Thank you for trusting Mahalaxmi Jewellers. We value your privacy and data security.