Terms & Condition
TERMS & CONDITIONS
MAHALAXMI JEWELLERS
Effective Date: 30 December 2025
These Terms & Conditions (“Terms”) govern your access to and use of the website https://mahalaxmijewellers.in/ (“Website”) and all purchases, enquiries, or interactions with Mahalaxmi Jewellers (“Company”, “we”, “us”, or “our”).
By accessing the Website, visiting our retail outlets, or purchasing any product or service from us, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of our Website and services.
1. BUSINESS INFORMATION
Business Name: Mahalaxmi Jewellers
Nature of Business: Retailer of gold, silver, diamond, and other jewellery products
Operating Jurisdiction: India
2. ELIGIBILITY
You must be 18 years of age or older to use our Website or make any purchase.
By using our services, you represent and warrant that all information provided by you is accurate, current, and complete.
3. WEBSITE USE
The Website is intended for informational and enquiry purposes only.
Product images, descriptions, and prices displayed on the Website are indicative and may vary.
We reserve the right to modify, suspend, or discontinue any part of the Website at any time without prior notice.
4. PRODUCT INFORMATION AND PRICING
Jewellery prices are subject to daily fluctuations in gold, silver, and diamond market rates.
Final pricing may include:
• Making charges
• Wastage
• GST and applicable statutory taxes
Prices displayed online are not binding and must be confirmed at the time of purchase.
We reserve the right to correct pricing, typographical, or clerical errors at any time.
5. ORDERS AND PAYMENT
Orders are considered confirmed only after full payment is received and successfully verified.
Payments may be made through authorised payment methods communicated by the Company.
We do not store complete debit card, credit card, or banking details.
The Company reserves the right to refuse or cancel any order at its sole discretion.
6. CUSTOM-MADE JEWELLERY
Orders for customised, engraved, resized, or made-to-order jewellery:
• Cannot be cancelled
• Cannot be returned
• Cannot be exchanged
Estimated delivery timelines for custom-made jewellery are indicative and may vary due to design or manufacturing constraints.
7. SHIPPING AND DELIVERY
Shipping services are available only within India.
Delivery timelines are indicative and subject to logistical, operational, or external factors.
Risk of loss or damage passes to the customer upon confirmed delivery.
Please refer to our Shipping & Delivery Policy for detailed terms.
8. RETURNS, EXCHANGES AND BUYBACK
Returns, exchanges, or buyback are subject to Company policies and discretion.
No cash refunds are provided under any circumstances.
The following charges are non-refundable:
• Making charges
• Wastage
• GST
• Certification charges
Please refer to our Return, Exchange & Buyback Policy for complete details.
9. PURITY, CERTIFICATION AND HALLMARKING
Gold and silver jewellery is hallmarked in accordance with applicable BIS norms, where required.
Diamond jewellery certification depends on product category and availability.
Minor variations in weight, colour, or design may occur due to craftsmanship and manufacturing processes.
10. INTELLECTUAL PROPERTY
All Website content including text, images, logos, designs, graphics, and trademarks are the exclusive property of Mahalaxmi Jewellers.
No content may be copied, reproduced, distributed, or used without prior written permission from the Company.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law:
• The Company shall not be liable for indirect, incidental, or consequential damages
• Liability, if any, shall not exceed the invoice value of the product purchased
• The Company is not responsible for losses caused by misuse, negligence, or unauthorised alterations
12. FORCE MAJEURE
Mahalaxmi Jewellers shall not be liable for failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, or logistical disruptions.
13. PRIVACY AND DATA PROTECTION
The collection and use of personal information are governed by our Privacy Policy.
By using our services, you consent to data processing in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.
14. THIRD-PARTY SERVICES
The Website may contain links to third-party services or websites.
We are not responsible for the content, availability, privacy practices, or operations of third-party services.
15. GOVERNING LAW AND JURISDICTION
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Courts located in Rajasthan, India shall have exclusive jurisdiction over all disputes.
16. AMENDMENTS
Mahalaxmi Jewellers reserves the right to modify or update these Terms at any time.
Updated Terms shall be effective upon publication on the Website. Continued use of the Website constitutes acceptance.
17. STORE LOCATIONS
Gudha Gorji – Mansi Market, Bhodki Road, Gudha Gorji, Rajasthan
Jhunjhunu – Opposite Nagar Parishad, Road No. 1, Jhunjhunu, Rajasthan
Neemkathana – Khetri Mod, Circle Neemkathana, Rajasthan
Chanana – Charawas Road, Naya Bus Stand, Chanana, Rajasthan
Chirawa – Kabutar Khana Stand, Adarsh Colony, Chirawa, Rajasthan – 333026
Contact: +91 72472 41772
18. CONTACT INFORMATION
For any questions or concerns regarding these Terms & Conditions, please contact:
Mahalaxmi Jewellers
Website: https://mahalaxmijewellers.in/
Phone: +91 72472 41772
By accessing the Website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.